myService is a web-base self-service customer relationship management (CRM) solution that enable users or organizations to track their service information with BCA in order to avoid time consuming or unnecessary expenses.

We provide our customers with secure access and direct access into the BCA Customer Service’s database to track the activity associate online with their technical support cases and RMAs, also allows the users to send customer service request form to us.

BCA, the preferred IT partner, offers the powerful myService solution to improve your organization operation or production. myService offers quick access to proven solutions for easily resolved issues by eliminating the delays in processing corresponding to your information or support requests.

We are pushing our service beyond traditional customer service response management by creating better CRM. By leveraging new technologies and strategies, myservice enhances added value to the customer experience and manages better customer interaction process through electronic channel (e-channel).

This myService can efficiently and effectively manage large volumes of e-inquiries while capturing customer data. With this integration of e-response, we are able to deliver our service seamlessly, proactively, and ultimately with embed support for better service.

The self-service transactions cost pennies in comparing with traditional phone based customer service. Furthermore, myservice provides a wealth of accurate, reliable information without the frustration of wasted time and delays.